Frequently Asked Questions
Ordering, sizing and general questions-
To order a dress, please get in touch and we will give you all the info you require for your Medusa dress.
Our dresses come in the UK Sizes 6-18, but we can always accommodate additional sizing. Simply drop us a message with your requirements.
Made to order means that dresses are made as you order them so that we only use what we need when we need, to avoid energy waste and overworking our seamstresses. Dresses take between 3 to 8 months to be ready depending on how busy we are. For more info about ordering times and rush ordering contact us.
Unfortunately, due to the made to measure nature of our dresses, we don’t offer returns and refunds unless your dress is faulty upon arrival.
Yes, we offer a full bespoke service including initial consultation, mood board, sketches, toile with amendments, initial and final fittings and final dress with alterations.
If you’re interested In getting a bespoke one-of a-kind Medusa London dress, contact us to schedule a consultation.